Managed Services
Outsource Your Cash Operations without Losing Control
Cash operations require constant oversight — coordinating carriers, monitoring devices, managing reporting, resolving service issues, and maintaining accountability across locations.
The Wave Group provides structured, proactive managed services through WavePlus and TotalWave. Whether you deploy hardware with TWG or operate existing systems, we can step in to manage, monitor, and optimize your cash environment — reducing internal lift while strengthening visibility and performance.
Replace Daily Firefighting With Structured Oversight
Many organizations handle cash operations internally. Teams spend time coordinating armored pickups, following up on service tickets, reviewing reports, and troubleshooting disruptions. Over time, that responsibility becomes heavy.
With TWG managed services, you can:
- Offload day-to-day carrier coordination
- Centralize oversight across vendors and locations
- Reduce time spent resolving recurring issues
- Improve visibility into service performance
- Maintain strategic control without managing every task
We do not disrupt your structure. We help you manage it more effectively.
What we offer
WavePlus: Structured Managed Services
WavePlus provides ongoing monitoring, maintenance coordination, and platform oversight across your cash environment. WavePlus may include:
Reporting & Visibility Through Insight
Centralized dashboards and performance monitoring.
Carrier & Logistics Coordination
Oversight of armored pickups, change orders, and service performance.
Device Monitoring & Maintenance Management
Coordination of first- and second-line maintenance providers to keep devices operational.
Performance Monitoring
Ongoing oversight to identify trends, recurring issues, and optimization opportunities.
Data & Connectivity Oversight
Ensure devices and reporting systems remain aligned and operational.
Issue Escalation & Follow-Through
Active management of service disruptions until resolution.
What we offer
TotalWave: Fully Integrated Cash Operations
TotalWave builds on WavePlus by integrating logistics coordination into one comprehensive solution. Im additional to WavePlus capabilities, TotalWave may include:
Armored Coordination & Cash Logistics Oversight
Carrier-agnostic management of cash movement and performance.
Carrier & Logistics Coordination
Automation, reporting, maintenance, and logistics structured under one framework.
Centralized Accountability
One coordinated model instead of multiple disconnected service relationships.
Find the right solution
Outsource Cash Operations Headaches to the Experts
Whether you choose WavePlus for structured managed oversight or TotalWave for full-scope coordination, both models are designed to scale with your footprint and operational complexity. The goal is simple: fewer surprises, clearer visibility, and stronger control over your cash environment. Let’s discuss which managed service model aligns with your organization.